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Terms & Privacy Policy

Last Updated: December 07, 2024

Your privacy and security are our top priorities. Please read these terms carefully to understand how we protect your information and what you can expect from our services.

Terms & Conditions

Welcome to Surfchain Wallet. By accessing or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully.

Overview

This Privacy Notice describes the policies and procedures of DApps Platform, Inc., ("we," "our," or "us") pertaining to the collection, use, and disclosure of your information on www.surfchainwallet.com and related mobile applications and products we offer (the "Services" or "Surfchain Wallet").

Acceptance of Terms

By creating an account, downloading our application, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy.

Important: If you do not agree with any part of these terms, you must not use our services.

Service Description

Surfchain Wallet provides a non-custodial cryptocurrency wallet that allows you to:

  • Store and manage 1000+ cryptocurrencies
  • Send and receive digital assets
  • Stake cryptocurrencies to earn rewards
  • Swap tokens through integrated exchanges

Modifications to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.

Your Rights & Responsibilities

You have specific rights regarding your personal data and responsibilities when using our services.

Request Access

You can request access to the information we have collected about you

Request Rectification

Update incorrect or incomplete information we hold about you

Request Erasure

Request deletion of your personal data when no longer necessary

Object to Processing

Request that we stop processing your personal data

Important Note: Wallet addresses created through Surfchain Wallet cannot be deleted from the blockchain. We are unable to delete this information as it exists on a decentralized network.

Contact for Rights Requests

To exercise any of these rights, please contact us at support@surfchainwallet.com. We will respond to your request within 30 days.

Privacy Policy

Your right to privacy and the protection of your personal data is important to us.

Information We Collect

We collect information to provide better services to all our users. The information we collect includes:

  • Account information (email, username)
  • Device and usage information
  • Transaction data (wallet addresses, amounts)
  • Communication data (support tickets, emails)

How We Use Your Information

We use the information we collect to:

01
Provide Services

Deliver and maintain our wallet services

02
Improve Security

Detect and prevent fraud and abuse

03
Communication

Send important updates and notifications

04
Legal Compliance

Comply with applicable laws and regulations

Your Privacy Matters: We don't share your information with third parties except to deliver our services, comply with the law, improve our platform, or protect our rights.

Data Retention

Any data that is no longer needed for purposes specified in this policy will be deleted after ninety (90) days. However, blockchain data cannot be deleted as it exists on a decentralized network.

Security Policy

We are committed to ensuring your information is protected with industry-leading security measures.

256-bit Encryption

All data is encrypted using bank-grade encryption standards

Decentralized Storage

Your private keys never leave your device

Biometric Authentication

Secure your wallet with fingerprint or face recognition

Your Security Responsibilities

While we implement robust security measures, you also play a crucial role in protecting your account:

1
Strong Password

Create a unique, strong password that you don't use elsewhere

2
Secure Backup

Store your recovery phrase offline in multiple secure locations

3
Device Security

Keep your devices updated and protected against malware

4
Phishing Awareness

Be vigilant against phishing attempts and never share your private keys

Critical Warning: Never share your private key or recovery phrase with anyone, including Surfchain Wallet support staff. We will never ask for this information.

Compliance Policy

We comply with all applicable laws and regulations to ensure the highest standards of service.

Regulatory Compliance

Surfchain Wallet is committed to complying with:

GDPR
CCPA
AML/KYC
Bank Secrecy Act

Prohibited Activities

You agree that you will not use our services for:

  • Illegal activities or prohibited trade
  • Money laundering or terrorist financing
  • Fraud or deceptive practices
  • Violating any applicable laws or regulations
  • Distributing malware or harmful code
  • Unauthorized access to other users' accounts

Updates to Policies

We reserve the right to update and revise this Privacy Policy at any time. We will notify you of any material changes through:

Email notification
In-app notification
Website banner

Still Have Questions?

Our legal and support teams are here to help clarify any concerns you may have